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2006 Federal Human Capital Survey

NARA vs. Government-Wide Positive Responses*

NARA
%
Positive
Gov't
%
Positive
NARA
+/-
PERSONAL WORK EXPERIENCES, ITEMS 1-10
1 The people I work with cooperate to get the job done 81 83 -2
2 I am given a real opportunity to improve my skills in my organization 58 62 -4
3 I have enough information to do my job well 71 72 -1
4 I feel encouraged to come up with new and better ways of doing things 57 60 -3
5 My work gives me a feeling of personal accomplishment 73 73 0
6 I like the kind of work I do 82 83 -1
7 I have trust and confidence in my supervisor 62 64 -2
8 I recommend my organization as a good place to work 55 64 -9
9 Overall, how good a job do you feel is being done by your immediate supervisor/team leader? 65 66 -1
10 How would you rate the overall quality of work done by your work group? 83 83 0
RECRUITMENT, DEVELOPMENT, & RETENTION, ITEMS 11-21
11 The workforce has the job-relevant knowledge and skills necessary to accomplish organizational goals 70 74 -4
12 My supervisor supports my need to balance work and family issues 80 78 +2
13 Supervisors/team leaders in my work unit provide employees with the opportunities to demonstrate their leadership skills 55 60 -5
14 My work unit is able to recruit people with the right skills 43 44 -1
15 The skill level in my work unit has improved in the past year 50 51 -1
16 I have sufficient resources (for example, people, materials, budget) to get my job done 49 48 +1
17 My workload is reasonable 61 59 +2
18 My talents are used well in the workplace 58 61 -3
19 I know how my work relates to the agency’s goals and priorities 83 83 0
20 The work I do is important 91 90 +1
21 Physical conditions (for example, noise level, temperature, lighting, cleanliness in the workplace) allow employees to perform their jobs well 63 67 -4
PERFORMANCE CULTURE, ITEMS 22-35
22 Promotions in my work unit are based on merit 36 34 +2
23 In my work unit, steps are taken to deal with a poor performer who cannot or will not improve 32 29 +3
24 Employees have a feeling of personal empowerment with respect to work processes 36 42 -6
25 Employees are rewarded for providing high-quality products and services to customers 50 45 +5
26 Creativity and innovation are rewarded 38 39 -1
27 Pay raises depend on how well employees perform their jobs. 25 22 +3
28 Awards in my work unit depend on how well employees perform their jobs 49 40 +9
29 In my work unit, differences in performance are recognized in a meaningful way 31 30 +1
30 My performance appraisal is a fair reflection of my performance 68 64 +4
31 Discussions with my supervisor/team leader about my performance are worthwhile 57 56 +1
32 I am held accountable for achieving results 80 79 +1
33 Supervisors/team leaders in my work unit are committed to a workforce representative of all segments of society 50 54 -4
34 Policies and programs promoted diversity in the workplace (for example, recruiting minorities and women, training in awareness of diversity issues, mentoring) 49 57 -8
35 Managers/supervisors/team leaders work well with employees of different backgrounds 56 64 -8
LEADERSHIP, ITEMS 36-46
36 I have a high level of respect for my organization’s senior leaders 45 49 -4
37 In my organization, leaders generate high levels of motivation and commitment in the workforce 33 38 -5
38 My organization’s leaders maintain high standards of honesty and integrity 46 49 -3
39 Managers communicate the goals and priorities of the organization 54 58 -4
40 Managers review and evaluate the organization’s progress toward meeting its goals and objectives 58 56 +2
41 Employees are protected from health and safety hazards on the job 64 75 -11
42 My organization has prepared employees for potential security threats 59 73 -14
43 Complaints, disputes or grievances are resolved fairly in my work unit 36 39 -3
44 Arbitrary action, personal favoritism and coercion for partisan political purposes are not tolerated 42 45 -3
45 Prohibited Personnel Practices (for example, illegally discriminating for or against any employee/applicant, obstructing a person’s right to compete for employment, knowingly violating veteran’s preference requirements) are not tolerated 56 59 -3
46 I can disclose a suspected violation of any law, rule or regulation without fear of reprisal 41 48 -7
LEARNING (KNOWLEDGE MANAGEMENT), ITEMS 47-53
47 Supervisors/team leaders provide employees with constructive suggestions to improve their job performance 57 58 -1
48 Supervisors/team leaders in my work unit support employee development 63 64 -1
49 Employees have electronic access to learning and training programs readily available at their desks 52 75 -23
50 My training needs are assessed 42 51 -9
51 Managers promote communication among different work units (for example, about projects, goals, needed resources) 45 53 -8
52 Employees in my work unit share job knowledge with each other 70 74 -4
53 Employees use information technology (for example, intranet, shared networks) to perform work 80 86 -6
JOB SATISFACTION, ITEMS 54-62
54 How satisfied are you with your involvement in decisions that affect your work? 49 54 -5
55 How satisfied are you with the information you receive from management on what’s going on in your organization? 43 47 -4
56 How satisfied are you with the recognition you receive for doing a good job? 52 49 +3
57 How satisfied are you with the policies and practices of your senior leaders? 38 41 -3
58 How satisfied are you with your opportunity to get a better job in your organization? 30 36 -6
59 How satisfied are you with the training you receive for your present job? 48 54 -6
60 Considering everything, how satisfied are you with your job? 62 68 -6
61 Considering everything, how satisfied are you with your pay? 55 61 -6
62 Considering everything, how satisfied are you with your organization? 50 56 -6
SATISFACTION WITH BENEFITS, ITEMS 63-73
63 How satisfied are you with retirement benefits? 58 61 -3
64 How satisfied are you with health insurance benefits? 61 58 +3
65 How satisfied are you with life insurance benefits? 58 60 -2
66 How satisfied are you with long term care insurance benefits? 35 30 +5
67 How satisfied are you with the flexible spending account (FSA) program? 31 32 -1
68 How satisfied are you with paid vacation time? 86 88 -2
69 How satisfied are you with paid leave for illness (for example, personal), including family care situations (for example, childbirth/adoption or elder care)? 86 86 0
70 How satisfied are you with child care subsidies? 7 8 -1
71 How satisfied are you with work/life programs (for example, health and wellness, employee assistance, elder care, and support groups)? 31 28 +3
72 How satisfied are you with telework/telecommuting? 20 22 -2
73 How satisfied are you with alternative work schedules? 59 49 +10

The percentages in this report reflect the “weighted results” of the 2006 Federal Human Capital Survey as calculated and reported by the United States Office of Personnel Management (OPM).

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