Contact the National Archives and Records Administration

Questions on the Status of Orders

 You can check the status of your order for copies of records or for publications.

  • Orders placed on NATF Forms 81 through 86 are generally completed in approximately 8 weeks from the time we receive them.

  • Orders placed on NATF Form 85, for full pension files, generally take 12-16 weeks due to the large size of the files.

  • You should receive a response to your order for publications within 3-4 weeks.

If you have not received a response to your order within the stated times, please send us an e-mail or call us:

Please provide the following information:

  • your name and postal mailing address
  • the order number (preprinted on the NATF Forms 81 through 86), if applicable
  • a daytime phone number, if you wish to be called

Thank you!

Contact the National Archives and Records Administration >

The U.S. National Archives and Records Administration
1-86-NARA-NARA or 1-866-272-6272