FRC ARCIS Training

The Federal Records Centers have developed a number of resources to help you learn about ARCIS. We offer computer-based training tutorials on a number of topics that you can review anytime and learn at your own pace. From time to time, we will also offer free, instructor-led webinars on ARCIS modules - check this page frequently for webinar schedule updates. You can also download the ARCIS manual, or contact the ARCIS Help Desk for assistance.

Learn how to use ARCIS:


Training Webinars




We strongly suggest that you download and print the Frequently Asked Questions on ARCIS Training Webinars document before you register for one of these webinars

The FAQ includes detailed information on how to register for the webinars, how to join the webinar when it starts, and troubleshooting tips.

ARCIS Reference Requests (Part I of II)
This live, instructor-led, free webinar demonstrates how agency customers will utilize the Archives and Records Center Information System (ARCIS) to submit reference requests to Federal Records Centers.

Class Requirement:
Prior to beginning this session, please download and print this
Training Handout

Register for this FREE class by selecting a session below

  • Wednesday, November 4, 2009
    Class times are listed by time zone below. Please note the correct times for your location.
    10:30a.m. - 12:00p.m. Eastern Time
    9:30a.m. - 11:00a.m. Central Time
    8:30a.m. - 10:00a.m. Mountain Time
    7:30a.m. - 9:00a.m. Pacific Time
    Register Now

  • Tuesday, November 17, 2009
    Class times are listed by time zone below. Please note the correct times for your location.
    2:00p.m. - 3:30p.m. Eastern Time
    1:00p.m. - 2:30p.m. Central Time
    12:00p.m. - 1:30p.m. Mountain Time
    11:00a.m. - 12:30p.m. Pacific Time
    Register Now

ARCIS Reference Requests (Part II of II)

During this session we will review the results of the sandbox exercise provided during Part I of ARCIS Reference Requests and go over issues encountered while using the system. This session is intended to reinforce training received in the previous session.

Class Prerequisite:
ARCIS Reference Requests Part I

Register for this free class by selecting a session below

  • Wednesday, November 18, 2009
    Class times are listed by time zone below. Please note the correct times for your location.
    2:00p.m. - 3:00 p.m. Eastern Time
    1:00p.m. - 2:00 p.m. Central Time
    12:00p.m. - 1:00 p.m. Mountain Time
    11:00a.m. - 12:00 p.m. Pacific Time
    Register Now


Training Tutorials

We'll be offering more tutorials — bookmark this page to see updates.

ARCIS Login and Password Reset (Duration: 3 minutes)

Managing your Personal Profile (Duration: 3 minutes)

Submitting an ARCIS Reference Request (Duration: 10 minutes)

Creating an ARCIS Reference Request using the Copy Function (Duration: 4 minutes)


Questions? Contact the ARCIS Help Desk arcishelp@nara.gov or 314-801-9300.

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Get Help

Need help with ARCIS? Download tutorials and attend training webinars. Learn More....

The ARCIS Help Desk can assist you with any ARCIS-related issues including logging in, resetting your password, getting training, and more.

Contact the ARCIS Help Desk:

  • E-mail:   arcishelp@nara.gov
  • Telephone:   314-801-9300
  • Hours:   Monday to Friday
    7 a.m to 5:30 p.m. (Central Time)