Archives.gov Metrics Dashboard

November 1 - 30, 2012

Monthly Summary

  • 10,749,701 page views to Archives.gov
  • 3,253,024 Unique Visitors
  • 75.75% New Visitor, 24.25% Returning Visitor

Most Popular Topics on Archives.gov

This is based on the number of Page visits.

Most Popular Search Terms

This includes using external search engines as well as the search on archives.gov.

  • electoral college
  • dd214
  • Constitution
  • Declaration of Independence
  • foobar
  • Bill of Rights
  • wikileaks
  • Civil War
  • Founding Fathers
  • 1930 Census

Who our Website Visitors are

Refer to CaptionWho our visitors are around the world.

This is based upon those who filled out the American Customer Satisfaction Index (ACSI) survey.

  • Veterans: 25%
  • Researchers: 17%
  • Educator or Student: 16%
  • Genealogists: 13%

What our Website Visitors are looking for

This is based upon those who filled out the American Customer Satisfaction Index (ACSI) survey

  • Historical Documents: 31%
  • Veterans' Service Records: 17%
  • Genealogy or family history information: 11%
  • Events Information: 5%

Satisfaction Scores

We use the ACSI Customer Satisfaction Survey, which includes plain language specific questions, to measure customer satisfaction.

In November, there were 429 respondents:
  • Satisfaction Score: 74 out of 100
  • Content Satisfaction Score: 84 out of 100
Customer satisfaction impacts visits:
  • Likelihood to Return: 79%
  • Recommend: 78%

Contact Us

If you have suggestions on ways to improve Archives.gov, we'd like to hear from you!

Contact us at webprogram@nara.gov

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