With the issuance of the Managing Government Records Directive (M-12-18), Goal 1.2, agencies are required to manage all email electronically by December 31, 2016. To aid agencies in meeting the requirements of Goal 1.2, NARA has issued guidance on an optional approach to managing email records called Capstone. This approach offers agencies the option of using a more simplified and automated approach to managing email.
Using this approach, an agency can categorize and schedule email based on the work and/or position of the email account owner. Further details on this approach are outlined in Bulletin 2013-02: Guidance on a New Approach to Managing Email Records (Capstone). See Capstone videos below:
Agencies may employ other methods to managing Federal email, so long as they meet the requirements of Goal 1.2.
NARA's Capstone Approach
Capstone and Email Management Q & A Panel Discussion