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Module 4: Our Customers Matter
Page 89 of 128
Overview and Objectives
d Images of NARA staff working with customers, one in person, and the other one over the phone.

Welcome to the Our Customers Matter module. At the end of this module, you should be able to:

Select Next to continue.
Back Button:  Select to go to the previous page.
Audio Button: Select to turn audio on or off.
Audio Button: Select to turn audio on or off.
CC Button:  Select to show closed captioning.
Glossary Button:  Select to show a list of key terms.
Help Button:  Select to see a list of frequently asked questions and navigation assistance.
Course Map Button:  Select to go to any page in the course.
Exit Button:  Select to exit the course.