Federal Records Management

NWM 02.2007

October 04, 2006

MEMORANDUM TO FEDERAL AGENCY CONTACTS: Results of Scheduling and Appraisal Services Customer Satisfaction Survey.

The National Archives and Records Administration (NARA) conducted an online scheduling and appraisal services customer satisfaction survey during May 2006. We have posted the results of this survey on our website at: http://www.archives.gov/records-mgmt/policy/survey-2006.html.

We will discuss the survey results at the next Bimonthly Records and Information Discussion Group (BRIDG) Meeting on Wednesday, October 18, 2006.

Thank you to all who participated! Your responses and comments will help us improve our services to you.

Please contact Julie Hunsaker in the Life Cycle Management Division (NWML), at (301) 837-0661 or julie.hunsaker@nara.gov if you have questions about this survey.

Modern Records Programs