NPRC Veterans Service Officer (VSO)- Locations of Medical Records
NOTE: Veterans who plan to file a claim for medical benefits with the Department of Veterans Affairs (VA) do not need to request a copy of their military health record from the NPRC. After a claim is filed, the VA will obtain the original health record from the NPRC. In addition, many health records were lent to the Department of Veterans Affairs prior to the 1973 Fire . Veterans who filed a medical claim should contact the Department of Veterans Affairs (VA) in order to determine if their record is already on file. The VA Toll Free number is: 1-800-827-1000 - it will connect the caller to the nearest VA office.
In the 1990s, the military services discontinued the practice of filing health records with the personnel record portion at the NPRC. In 1992, the Army began retiring most of its former members' health records to the Department of Veterans Affairs (VA). Over the next six years, the other services followed suit:
|Branch||Status||Health Record to VA|
Discharged, retired, or separated from any component
|October 16, 1992|
|Navy||Discharged, retired, or separated from any component||January 31, 1994|
|Air Force||Discharged, retired, or separated from Active Duty
Discharged or retired from Reserves or National Guard
|May 1, 1994
June 1, 1994
|Marine Corps||Discharged, retired, or separated from any component||May 1, 1994|
|Coast Guard||Discharged, retired, or separated from Active Duty - Reservists with 90 days active duty for training||April 1, 1998|
After the dates listed above, the Department of Veterans Affairs (VA), Records Management Center, in St. Louis, MO, became responsible for maintaining active duty health records and managing their whereabouts when on loan within the VA. Call the VA toll free number at 1-800-827-1000 to identify the current location of specific health records and to find out how to obtain releasable documents or information.
If NPRC does not have the medical record requested, we will provide contact information for the Department of Veterans Affairs.