The National Archives welcomes your questions, comments, suggestions, compliments, and complaints as one critical way to continuously improve our services to you.
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Select what you would like to do:
- Order My Military Record
- Order reproductions and/or microfilm
- Request an order form
- Check the Status of your Order
- Not sure?
Please address your stamped envelope to:
The National Archives and Records Administration
8601 Adelphi Road
College Park, MD 20740-6001
Please call us toll free at:
To access a Telecommunications Relay Service, Dial 711 (more information)
The fax number depends on what you're faxing:
General NARA fax: 301-837-0483
- Non-emergency - DD214, military history, SF-180: 314-801-9195
- Burials or medical emergencies only: 314-801-0764
- For Homeless Veterans only: 314-801-9201
- Military Signature pages only: 314-801-9049
For all other NARA-related inquires, please fax your request to: 301-837-0483
To check the status of your military request:
- Fill out the Status Form Request
- Call: 1-314-801-0800 or 1-866-272-6272, option #1 from the main menu only
You can check the status of your reproduction order that was placed online by entering your order number online.
- Orders placed on NATF Forms 81 through 86 are
generally completed in approximately 8 weeks from
the time we receive them.
- Orders placed on NATF Form 85, for full pension
files, generally take 12-16 weeks due to the large
size of the files.
- You should receive a response to your order for publications within 3-4 weeks.
If you have not received a response to your order within the stated times, please send us an e-mail or call us:
- Customer Service Center Telephone Number: 1-866-272-6272
Please provide the following information:
- your name and postal mailing address
- the order number (preprinted on the NATF Forms 81 through 86), if applicable
- a daytime phone number, if you wish to be called
To comment on National Archives proposed rules (regulations), records schedule notices, and other draft guidance, please see:
To report suspected incidents of waste, fraud, or mismanagement, please contact: