August 2014 Archives.gov Metrics Dashboard
September 1 - 30, 2014
Monthly Summary
- 2,826,930 Visits to Archives.gov (WebTrends)
- 1,654,402 Unique Visitors (WebTrends)
- 72.6% New Visitors (Google Analytics)
- 27.4% Returning Visitors (Google Analytics)
Most Popular Topics on Archives.gov
As reported by WebTrends
- Declaration of Independence Transcript: 328,897 Visits - 457,410 Views
- Constitution of the United States Transcript: 306,608 Visits - 434,497 Views
- Constitution of the United States - Official: 220,089 Visits - 378,202 Views
- Military Service Records Request: 219,494 Visits - 337,834 Views
- Home page: 184,725 Visits - 269,023 Views
- 2014 Federal Holidays: 138,274 Visits - 224,891 Views
- Bill of Rights: 128,441 Visits - 215,052 Views
- Bill of Rights Transcript: 101,012 Visits - 134,494 Views
- Veterans' Service Records: 100,375 Visits - 156,083 Views
- Research Our Records: 100,221 Visits - 161,353 Views
- The Constitution: Amendments 11-27 : 87,656 Visits - 120,928 Views
- 13th Amendment to the U.S. Constitution: Abolition of Slavery : 68,104 Visits - 96,551 Views
- Online Public Access: 66,605 Visits - 118,620 Views
- Military Record Requests Using Standard Form 180 (SF-180): 57,813 Visits - 83,190 Views
Most Popular Search Terms
This includes searches on Archives.gov as reported by Google Analytics
- declaration of independence
- consitution
- us constitution
- bill of rights
- the constitution
- the declaration of independence
- national archives
- united states constitution
- the bill of rights
- the us constitution
- columbus day 2014
- electoral college
- 19th amendment
- nara
Who our Website Visitors are
This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.
- Veterans: 30%
- Genealogists: 26%
- Educator or Student: 14%
- Researchers: 12%
- Other: 11%
What our Website Visitors are Looking for
This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.
- Historical Documents: 27%
- Veterans' Service Records: 27%
- Genealogy or family history information: 21%
- Other: 10%
- Lesson Plans: 3%
- Online Electronic Records: 3%
Satisfaction Scores
We use the ACSI Customer Satisfaction Survey, which includes plain writing specific questions, to measure customer satisfaction.
In September, there were 502 respondents:
- Satisfaction Score: 67 out of 100
- Content Satisfaction Score: 77 out of 100
Customer satisfaction impacts visits:
- Likelihood to Return: 75%
- Recommend: 72%
Contact Us
If you have suggestions on ways to improve Archives.gov, we'd like to hear from you!
Contact us at webprogram@nara.gov