Veterans' Service Records

National Personnel Records Center (NPRC) Customer Satisfaction Survey

Thank you for contacting us to service your request.  NARA will use responses to this survey to improve our customer service as described in our privacy policy.

You will need your Request Number from our response to complete the survey.

Start Survey

If you have questions pertaining to your request or need additional information regarding our response to your request, please contact our Customer Service Staff at 314-801-0800 or email We administer this survey using Survey Monkey. Survey Monkey will not sell your information. More information is available in their privacy policy.