January 2015 Archives.gov Metrics Dashboard

January 1 - 31, 2015

Monthly Summary

  • 1,882,992   Visits to Archives.gov (WebTrends)
  • 1,589,429   Unique Visitors (WebTrends)
  • 74.7%   New Visitors (Google Analytics)
  • 25.3%   Returning Visitors (Google Analytics)

Most Popular Topics on Archives.gov

As reported by WebTrends

Most Popular Search Terms

This includes searches on Archives.gov as reported by Google Analytics

  • declaration of independence
  • constitution
  • us constitution
  • national archives
  • the declaration of independence
  • bill of rights
  • the constitution
  • project blue book
  • lewis and clark expedition
  • civil rights act of 1964
  • 19th amendment
  • united states constitution
  • electoral college
  • federal holidays
  • nara
  • von trapp family
  • constitution of the united states
  • archives.gov
  • 13th amendment
  • the us constitution

Who our Website Visitors are

This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.

  • Veterans:   34%
  • Genealogists:   27%
  • Researchers:   15%
  • Other:   12%
  • Educator or Student: 8%

What our Website Visitors are Looking for

This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.

  • Veterans' Service Records:   32%
  • Historical Documents:   22%
  • Genealogy or family history information:   21%
  • Other:   10%
  • Online Electronic Records:   5%

Satisfaction Scores

We use the ACSI Customer Satisfaction Survey, which includes plain writing specific questions, to measure customer satisfaction.

In January, there were 467 respondents:

Customer satisfaction impacts visits:

  • Likelihood to Return:   74%
  • Recommend:   69%

Contact Us

If you have suggestions on ways to improve Archives.gov, we'd like to hear from you!

Contact us at webprogram@nara.gov

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