January 2016 Archives.gov Metrics Dashboard
January 1-31, 2016
Monthly Summary
As reported by Google Analytics
- 2,288,548 Users on Archives.gov
- 2,845,711 Sessions on Archives.gov
- 10,863,762 Page Views on Archives.gov
- 75% New Visitors
- 25% Returning Visitors
Most Popular Topics on Archives.gov
As reported by Google Analytics
Most Popular Search Terms
This includes searches on Archives.gov as reported by Google Analytics
- declaration of independence
- us constitution
- national archives
- federal holidays
- united states constitution
- electoral college
- constitution
- bill of rights
- constitution of the united states
- von trapp family
- dd214
- nara
- archives.gov
- 13th amendment
- national archives and records administration
- executive orders by presidents comparison
- sf 180
- www.archives.gov
- the constitution
- the declaration of independence
- nprc
- ellis island records of immigrants
Who our Website Visitors are
This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.
- Veterans: 36%
- Genealogists: 17%
- Researchers: 12%
- Other: 11%
- Educator or Student: 10%
- History enthusiast: 10%
What our Website Visitors are Looking for
This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.
- Genealogy or family history information: 36%
- Historical Documents: 32%
- Other: 19%
- Specific Event or Era: 16%
- Historical Photographs: 13%
- Famous Persons: 9%
- Historical maps: 8%
- Wars: 7%
- Specific Places or Locations: 7%
Satisfaction Scores
We use the ACSI Customer Satisfaction Survey, which includes plain writing specific questions, to measure customer satisfaction.
In January, there were 616 respondents:
- Satisfaction Score: 64 out of 100
- Site Performance Score: 80 out of 100
- Look and Feel: 76 out of 100
Customer satisfaction impacts visits:
- Likelihood to Return: 73 out of 100
- Recommend: 70 out of 100
- Trusted Resource: 75 out of 100
Contact Us
If you have suggestions on ways to improve Archives.gov, we'd like to hear from you!
Contact us at webprogram@nara.gov