National Archives at Kansas City

Attention Researchers: Customer Service Information

We are committed to providing all researchers with outstanding customer service. Please help us better serve you by taking note of the following:

  • Many of our records are stored off-site and require two business days advance notice to have them pulled and brought to our research room.

  • To view original records in our research room, please email or call us in advance to schedule an appointment. Send an email to or call us at (816) 268-8000.

  • For records located on-site, we do not pull original records for use in our research room after 3:00 p.m.