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ADR - Alternative Dispute Resolution (RESOLVE)

What is RESOLVE?

RESOLVE is the National Archives' Alternative Dispute Resolution (ADR) program.

 

What is Alternative Dispute Resolution?

Alternative dispute resolution (ADR) refers to any process used to resolve conflicts, issues, or claims by mutual agreement rather than litigation. RESOLVE provides two types of ADR tools for NARA employees: mediation and facilitation. Both services involve a neutral third party assisting individuals in collaborative problem solving, negotiation, and dialogue. The process can lead to voluntary agreements rather than having a judge or other authority decide the case. In addition to avoiding the expense, delay, and uncertainty associated with traditional litigation, ADR can improve communication between parties and provide a forum for creative solutions that meet the needs of all parties.

In mediation, a mediator assists the parties in negotiating an agreement. While some mediators focus on enabling conversation among the parties, others may direct the process, provide advice, and give informal recommendations to resolve the dispute. When a mediation is successful, the parties may formalize their agreements into a contract. The neutral has no independent authority and does not render any decisions.

Facilitation often refers to a process in which a group engages in collaborative discussion with a neutral facilitator.

RESOLVE uses external mediators and facilitators to conduct ADR sessions.

 

How may I receive more information about RESOLVE?

Additional sources of information about ADR:

 

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