December 2013 Archives.gov Metrics Dashboard
December 1 - 31, 2013
Monthly Summary
- 2,609,480 visits to Archives.gov (WebTrends)
- 1,695,482 Unique Visitors (WebTrends)
- 73.05% New Visitors (Google Analytics)
- 26.95% Returning Visitors (Google Analytics)
Most Popular Topics on Archives.gov
- The Real Story of the Von Trapp Family: 326,471 Visits, 363,531 Views (WebTrends)
- Military Service Records Request: 200,140 Visits, 296,119 Views (WebTrends)
- Constitution of the United States: 172,152 Visits, 269,339 Views (WebTrends)
- Constitution of the United States Transcript: 158,830 Visits, 203,556 Views (WebTrends)
- Declaration of Independence Transcript: 155,514 Visits, 197,317 Views (WebTrends)
- Bill of Rights Transcript: 112,504 Visits, 141,057 Views (WebTrends)
Most Popular Search Terms
This includes searches on Archives.gov as reported by Google Analytics
- dd214
- constitution
- bill of rights
- declaration of independence
- civil war
- executive order 9066
- census
- jackie robinson
- 14th amendment
- 1930 census
- naturalization
- emancipation proclamation
- child labor
- founding fathers
- dawes rolls
Who our Website Visitors are
This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.
- Veterans: 33 %
- Genealogists: 26 %
- Researchers: 13 %
- Educator or Student: 12 %
What our Website Visitors are Looking for
This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.
- Veterans' Service Records: 29 %
- Historical Documents: 25 %
- Genealogy or family history information: 19 %
- Online Electronic Records: 5 %
- Federal Register Publications 3 %
- Events Information: 2 %
Satisfaction Scores
We use the ACSI Customer Satisfaction Survey, which includes plain writing specific questions, to measure customer satisfaction.
In December, there were 306 respondents:
- Satisfaction Score: 69 out of 100
- Content Satisfaction Score: 79 out of 100
Customer satisfaction impacts visits:
- Likelihood to Return: 78%
- Recommend: 76%
Contact Us
If you have suggestions on ways to improve Archives.gov, we'd like to hear from you!
Contact us at webprogram@nara.gov