Federal Records Management

AC 06. 2023


 November 21, 2022  

Memorandum to Senior Agency Officials for Records Management: Reminder of Records Management Guidance Governing Agency Use of Social Media

The National Archives and Records Administration (NARA) would like to remind Senior Agency Officials for Records Management (SAORM) of the guidance NARA has issued around the use of social media.

All agency records on social media, regardless of which platform they may be on, must be appropriately managed in agency recordkeeping systems. Agencies cannot delete records from a social media platform or from a recordkeeping system without a disposition provided by a NARA-approved records schedule. Agencies may use an agency-specific records schedule or the General Records Schedules, including GRS 6.4, Item 20, which provides disposition authority for agency postings on social media platforms where the information is released or captured elsewhere.

For further information, please refer to the following NARA guidance products:

NARA Bulletin 2014-02, Guidance on Managing Social Media Records

NARA White Paper, Best Practices for the Capture of Social Media Records

Thank you for your attention to this matter. If you have any questions about this guidance, please contact your NARA appraisal archivist.

Chief Records Officer 
for the U.S. Government