Records Management Application (RMA) Studies
2008 Final Report
In 2008, NARA surveyed nine Federal agencies that are implementing flexible schedules to manage the disposition of their records. The intent of the study was to obtain information about how the agencies are implementing flexible schedules, what challenges they faced, and successes they achieved that may be useful to others who plan to develop and implement flexible schedules. The report describes the study's purpose, methodology, and summary of agency responses within ten topic areas: motivation for doing a flexible schedule; planning and groundwork; policy and procedure changes; implementation tools, training and outreach; change management; contractors; electronic mail; legacy records; metrics; and legal discovery/FOIA impact.