Federal Records Centers

ARCIS Help Desk

The FRCs have produced several resources to help you learn the new system. The ARCIS website contains a wealth of other information on ARCIS, including a printable manual, web-based tutorials, and an introductory video. In addition, assistance from an email or phone call.

Who can I talk to if I need help?

The ARCIS Help Desk can assist you with any ARCIS-related issues.

Contact the ARCIS Help Desk:  

  • E-mail:
    arcishelp@nara.gov
     
  • Telephone:
    TEMPORARILY UNAVAILABLE
     
  • Hours:
    Monday to Friday 7 a.m. to 5:30 p.m. (Central Time)
  • Assistance including:
    • logging in,
    • resetting your password,
    • getting training,
    • and more.

 

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