Get Your Records Fast with Digital Delivery

Digital Delivery is a new way of getting your records from Federal Records Centers. Your reference request is researched, scanned by our staff, and e-mailed to you in PDF format.   View the Digital Delivery FAQ 

It's Cost Effective

Digital Delivery is a standard reference service provided  as part of the monthly box storage cost. There is no  additional fee* for the service. (*Emergency requests will incur a rush service charge of $4.50/request) 

It's Simple to Use

Just like other standard reference requests, you may  submit Digital Delivery requests via ARCIS. Simply select "Digital Delivery" from the "Nature of Service" dropdown. OF 11, fax, or e-mail are also acceptable methods* of  requesting a document via Digital Delivery. (*Non ARCIS  portal requests will incur a special handling charge of $3.75/request). The transfer with the desired record must  have an index/box list and you must identify the specific  document needed in the request.

It's Fast

Digital Delivery requests will take up to three business days to receive, but requests received by an FRC before 10:00 a.m. can often be received on the same business day depending on daily demand.

It's Easy to Share

The FRCs conduct a quality control review of all Digital Delivery transmissions. If a document is ever illegible, simply contact your FRC staff and they will rescan and resend your document to you at no additional cost. 

There's Nothing to Return

With Digital Delivery, there is no need to return your records, so there are no return shipping costs.

It's High Quality

FRCs offer 100% quality control check on all Digital Delivery transmissions.

Your Paper Records Never Leave the FRC

Your original records remain securely stored at the FRC, and are rapidly refiled and ready for use by your agency colleagues.

Start Using Digital Delivery

Contact your:

• Account Representative
• FRC Director