SmartScan is a new way of getting your records from Federal Records Centers. Your reference request is researched, scanned by our staff, and e-mailed to you in PDF format. View the SmartScan FAQ
SmartScan eliminates outbound and return shipping costs and paperwork. SmartScan is particularly cost effective for requests of 30 pages or less.
There are no special procedures to learn—just type “SmartScan” in the “Remarks” section of your request, and provide a valid Federal e-mail address.
SmartScan is the fastest way to retrieve records from the FRC. In most cases, if you submit your SmartScan request by 9:00 a.m., your records will be e-mailed to you by 4:00 p.m. that very same business day.
SmartScan documents are sent as high quality Adobe PDF (Portable Document Format) attachments. You can share these documents instantly with agency colleagues in your office or around the world.
With SmartScan, there is no need to return your records, so there are no return shipping costs.
FRCs offer 100% quality control check on all SmartScan transmissions.
Your original records remain securely stored at the FRC, and are rapidly refiled and ready for use by your agency colleagues.