Open Government at the National Archives

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The National Archives welcomes your questions, comments, suggestions, compliments, and complaints as one critical way to continuously improve our services to you.

Find What You're Looking For

Before you contact us, please see if your question is answered here:

  •  Veteran's Information
  •  Public Events
  •  Researcher Information

  •  All Locations
  •  Hours & Operating Status
  •  Visit the Museum

To Protect Your Privacy:

  • Please do not use e-mail to send us sensitive information (such as your credit card or Social Security numbers).
  • E-mail could be intercepted by a third party during transmission; we cannot guarantee its security while in transit.

* Please see our Privacy Policy

Contact Us Online

Select what you would like to do:

Send Us Mail

Please address your stamped envelope to:

The National Archives and Records Administration
8601 Adelphi Road
College Park, MD 20740-6001

Telephone Us

Please call us toll free at:


TDD lines:

To access a Telecommunications Relay Service, Dial 711 (more information)

Fax Us

The fax number depends on what you're faxing:

General NARA fax:   301-837-0483

Military Requests

  • Non-emergency - DD214, military history, SF-180:   314-801-9195
  • Burials or medical emergencies only:   314-801-0764
  • For Homeless Veterans only:   314-801-9201
  • Military Signature pages only:   314-801-9049

For all other NARA-related inquires, please fax your request to:   301-837-0483

Status of Research and Records Orders

Military Orders
To check the status of your military request:
  • Call:   1-314-801-0800 or 1-866-272-6272, option #2 from the main menu only
  • Email:

You can check the status of your reproduction order that was placed online by entering your order number online.

  • Orders placed on NATF Forms 81 through 86 are generally completed in approximately 8 weeks from the time we receive them.
  • Orders placed on NATF Form 85, for full pension files, generally take 12-16 weeks due to the large size of the files.
  • You should receive a response to your order for publications within 3-4 weeks.

If you have not received a response to your order within the stated times, please send us an e-mail or call us:

  • Customer Service Center Telephone Number:   1-866-272-6272

Please provide the following information:

  • your name and postal mailing address
  • the order number (preprinted on the NATF Forms 81 through 86), if applicable
  • a daytime phone number, if you wish to be called

Comment on Draft Policy

To comment on National Archives proposed rules (regulations), records schedule notices, and other draft guidance, please see:

Opportunities for Public Comment

Inspector General

To report suspected incidents of waste, fraud, or mismanagement, please contact:

National Archives' Inspector General Hotline