Check the Status of a Request for Military Service Records
- Allow about 10 days for us to receive and process your request, then you may check the status of your request.
- These forms are ONLY for status updates for EXISTING requests from the National Personnel Records Center (NPRC).
- Visit the Request Military Service Records page to start a new request for military service records; online, by mail, or by fax.
Yes, I know my request number I'd like to check the status of a military service records request or my medical treatment records request and I know my SR number
No, I don't know my request number I'd like to check the status of my military service records request and I do not know my SR number
No, I don't know my request number I'd like to check the status of a military clinical and/or medical treatment records request and I do not know my SR number
You may also telephone the NPRC Customer Service Line (this is a long-distance call for most customers):
314-801-0800
Note: Our peak calling times are weekdays between 10:00 a.m. CST and 3:00 p.m. CST. Staff is available to take your call as early as 7:00 a.m. and as late as 5:00 p.m. CST.