Federal Records Management

E-mail Management

ATTENTION! This page has been superseded. The information listed below is no longer accurate. Please visit our current page at:
     http://www.archives.gov/records-mgmt/records-mgmt/email-mgmt. Please note that this page is available only as a technical and historical reference.


Federal agencies are required to manage their email records in accordance with the Federal Records Act and 36 CFR Chapter XII Sub-chapter B.

With the issuance of the Managing Government Records Directive (M-12-18), Goal 1.2, agencies are required to manage both permanent and temporary email records in an accessible electronic format by December 31, 2016. The issuance of NARA Bulletin 2013-2 established “the Capstone Approach” as an alternative means of managing email, while the transmittal of GRS 6.1 provides disposition authority for the approach. Both issuances provide one way in which Federal agencies can meet the requirements of Goal 1.2 of M-12-18.

The following sections are available to provide Federal agencies with additional information on email management and the Capstone Approach: 

Updated: August 28, 2016