Frequently Asked Questions - Civilian Personnel Records
- How do I get information from my civilian personnel records? Read more...
- Where can I get information regarding retirement benefits for former Federal civilian employees? Read more...
- I want to be reinstated into Federal service. What forms do I need? Read more...
- Where can I call for help or immediate assistance? Read more...
- What records would be useful for genealogical research? Read more...
1. How do I get information from my civilian personnel records?
Civilian personnel records are normally transferred to the National Personnel Records Center within 120 days after an employee's separation from Federal employment. If less than 120 days have elapsed since separation, write to the last employing office. Thereafter, send your request to the address listed below.
Certain basic information needed to locate civilian personnel records, includes:
- full name used during Federal employment,
- date of birth,
- Social Security Number (if applicable),
- name and location of employing Federal agency,
- beginning and ending dates of Federal service
Contact Information: click the links above for mailing and contact numbers.
2. Where can I get information regarding retirement benefits for former Federal civilian employees?
The information requested is not on file at the National Personnel Records Center. Questions relating to retirement and benefits should be directed to:
U.S. Office of Personnel Management
Retirement Operations Center
Post Office Box 45
Boyers, PA 16017
3. I want to be reinstated into Federal service. What forms do I need?
Copies of Standard Form 50 (Personnel Action) from your previous Federal employment are usually needed for reinstatement purposes. You may request copies of those documents by writing to the National Personnel Records Center. The NPRC does not have the authority to determine reinstatement eligibility, only the Office of Personnel Management (OPM) or the hiring agency can determine that.
Contact the personnel office with which you are currently employed or seeking employment, or:
U. S. Office of Personnel Management
1900 E Street, NW
Washington, DC 20415
4. Where can I call for help or immediate assistance?
National Personnel Records Center:
Fax: 618-935-3014 or 618-935-3019
*NPRC Customer Service Line is a long-distance call for most customers. Note: Our peak calling times are weekdays between 10:00 a.m. CST and 3:00 p.m. CST. Staff is available to take your call as early as 7:00 a.m. and as late as 5:00 p.m. CST.
5. What records would be useful for genealogical research?
For Military Personnel Records: military service records, military pension records and bounty land warrant application files would all be useful. Please visit Genealogy Research in Military Records for additional information.
For Civilian Personnel Records: If your family member was employed by the Federal Government, the Official Personnel Folder (OPF) would be a primary source for research.
See Records Location Table for contact information
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