Office of Government Information Services (OGIS)

About OGIS

Mission: 

As the Federal Freedom of Information Act (FOIA) Ombudsman, OGIS resolves FOIA disputes, identifies methods to improve compliance with the statute, and educates our stakeholders about the FOIA process.

Goals:

Our goals align with the National Archives and Records Administration's (NARA's) 2018-2022 Strategic Plan(February 2018)

We strive to:

  • Provide quality ombudsman services to all. - Supports NARA Goal 1: Make Access Happen; NARA Goal 2: Connect with Customers
     
  • Provide dispute resolution services to FOIA requesters and Federal agencies. - Supports NARA Goal 1: Make Access Happen; NARA Goal 2: Connect with Customers
     
  • Improve our understanding of FOIA administration by expanding our review of FOIA policies and procedures. - Supports NARA Goal 1: Make Access Happen; NARA Goal 2: Connect with Customers
     
  • Identify and communicate methods and strategies to improve FOIA compliance. - Supports NARA Goal 1: Make Access Happen; NARA Goal 2: Connect with Customers
     
  • Manage OGIS programs to ensure OGIS fulfills its mission. - Supports NARA Goal 1: Make Access Happen; NARA Goal 3: Maximize NARA’s Value to the Nation
     
  • Increase our impact through outreach, education, and training. - Supports NARA Goal 1: Make Access Happen; NARA Goal 2: Connect with Customers
     
  • Build OGIS staff expertise through targeted professional development. - Supports NARA Goal 4: Build our Future through our People

Values:

  • Transparency: Access to agency records improves public understanding of the government’s actions.

  • Collaboration: An open and inclusive FOIA process based on respect and communication benefits the FOIA community

  • Effectiveness: Our authorities and resources improve the administration of FOIA.

  • Learning: Listening to stakeholders and improving understanding of FOIA helps us fulfill our mission.

Vision:

Our vision is a FOIA process that works for all stakeholders.

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