Office of Government Information Services (OGIS)

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About OGIS

Vision:

Our vision is a Federal Freedom of Information Act (FOIA) process that works for all stakeholders.

Mission:

As the Federal FOIA Ombudsman, OGIS resolves FOIA disputes, identifies methods to improve compliance with the statute, and educates our stakeholders about the FOIA process.

Values:

  • Transparency: Access to agency records improves public understanding of the government’s actions.
  • Collaboration: An open and inclusive FOIA process based on respect and communication benefits the FOIA community
  • Effectiveness: Our authorities and resources improve the administration of FOIA.
  • Learning: Listening to stakeholders and improving understanding of FOIA helps us fulfill our mission.

Goals:

​Aligns with the National Archives and Records Administration's 2018-2022 Strategic Plan (February 2018)

  • Provide quality ombudsman services to all. (Supports NARA Goal 1: Make Access Happen; NARA Goal 2: Connect with Customers)
  • Provide dispute resolution services to FOIA requesters and Federal agencies.(Supports NARA Goal 1: Make Access Happen; NARA Goal 2: Connect with Customers)
  • Improve our understanding of FOIA administration by expanding our review of FOIA policies and procedures. (Supports NARA Goal 1: Make Access Happen; NARA Goal 2: Connect with Customers)
  • Identify and communicate methods and strategies to improve FOIA compliance. (Supports NARA Goal 1: Make Access Happen; NARA Goal 2: Connect with Customers)
  • Manage OGIS programs to ensure OGIS fulfills its mission. (Supports NARA Goal 1: Make Access Happen; NARA Goal 3: Maximize NARA’s Value to the Nation)
  • Increase our impact through outreach, education, and training. (Supports NARA Goal 1: Make Access Happen; NARA Goal 2: Connect with Customers)
  • Build OGIS staff expertise through targeted professional development. (Supports NARA Goal 4: Build our Future through our People)
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